Jeddah hosted the Hospitality & Hotels Forum from April 24 to 26, bringing together hotel operators, catering companies, customer-experience experts, and regulatory authorities. Discussions covered digital hospitality solutions, smart booking systems, and automated guest-service models.

A delegation from Nawaat Al Arabia attended the forum to explore how advancements in hospitality directly influence large-scale events and visitor experiences. The company stressed the importance of staying aligned with emerging trends in guest services and digital hospitality.